M&A

Case Study: Merger Between Two Financial Institutions

Problem Statement

This engagement involved a major merge between one the largest banks in the world and a major lender in the US. To integrate their customer facing ecommerce site posed a major challenge in the complexity and selection of the proper technology to support the merged operations. Executives responsible for the M&A needed to come up with a sound plan to resolve issues such as best of breed, technology longevity and practicality as well as complexity of interfaces. The plan had to be completed within 12 months.

Challenges

• A tight program management to orchestrate armies of in-house and external resources within a tight window
• Culture differences between the companies
• Technology gaps that hinder tight integration
• Different physical locations with distributed key personnel
• Parallel tasks with many critical paths
• Collaborate between different management and technical teams
• No room for errors with high risks tasks
• Massive migration of applications into the bank's datacenters
• Complex phasing of sites to support customer needs and supporting multiple backends

How we Helped

• Technical Risk Assessment across the lender's applications
• Extension of the Program's PMO office to provide on-going management of key risks and issues across the lender application in close coordination
• Served as an interface between the lender and bank project teams
• Provided on-going .Net architecture support
• Development of several core .Net services

Disciplines

Program/Project Management of critical paths; SCRUM; Business Analysis; Quality assurance; Risk analysis and resolutions; Enterprise architecture assessment & integration; Performance and technical stress testing support.